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Maintenance and Warranty

To ensure proper operation of the AlphaBot 2 and extend its service life, perform regular maintenance according to the following schedule.

Maintenance ItemDescriptionRecommended Interval
Appearance InspectionCheck the robot for obvious damage, wear or collision.Daily
Appearance CleaningClean robot parts with clean, dry cloth to maintain a clean appearance and avoid moisture and corrosive cleaners.Daily
Emergency Stop TestPeriodically test the emergency stop function to ensure its reliability.Daily
Fastener InspectionCheck and tighten all screws and fasteners.Daily
Electrical Connection InspectionEnsure all electrical connections are secure, with no loose contacts or damage.Monthly
Software UpdateCheck and update the control software and applications. Ensure compatibility when updating.Whenever there is an update
Software Data BackupBack up critical software configurations and data regularly.Quarterly
Firmware UpdateCheck and update the firmware regularly. Ensure compatibility when updating.Whenever there is an update
Sensor and Component InspectionInspect sensors and other critical components to ensure they work normally.Monthly
  1. The product you have purchased is covered by a one-year warranty from the date of delivery. During the warranty period, if the product experiences performance failures under normal usage conditions not resulting from user damage or misuse, we will provide free repair or parts replacement services.

  2. During the warranty period, if the product is modified, disassembled, or altered without our authorization, this warranty will become void in its entirety.

  3. If your product is beyond the warranty period, you may still receive technical support and repair services for a fee, charged in accordance with our standard rates. Extended warranty services, if available, must be purchased before the original warranty expires.