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Maintenance and Warranty

To ensure proper operation of the VR Teleoperation Device and extend its service life, perform regular maintenance according to the following schedule.

Maintenance ItemDescriptionRecommended Interval
Appearance InspectionAppearance InspectionCheck the enclosure for cracks or deformation.Daily
Appearance CleaningClean the device with clean, dry cloth to maintain a clean appearance and avoid moisture and corrosive cleaners.Daily
Fastener InspectionCheck and tighten all screws and fasteners.Daily
VR Controllers Battery LevelCheck regularly to ensure sufficient power.Daily
Electrical Connection InspectionEnsure all electrical connections are secure, with no loose contacts or damage.Daily
Basic Functional TestRun the system to verify that drivers are functioning properly and the robot can be controlled normally.Weekly
Software UpdateCheck and update the control software and applications. Ensure compatibility when updating.Whenever there is an update
Firmware UpdateCheck and update the firmware regularly. Ensure compatibility when updating.Whenever there is an update
  1. The product you have purchased is covered by a one-year warranty from the date of delivery. During the warranty period, if the product experiences performance failures under normal usage conditions not resulting from user damage or misuse, we will provide free repair or parts replacement services.

  2. During the warranty period, if the product is modified, disassembled, or altered without our authorization, this warranty will become void in its entirety.

  3. If your product is beyond the warranty period, you may still receive technical support and repair services for a fee, charged in accordance with our standard rates. Extended warranty services, if available, must be purchased before the original warranty expires.